Privacy Policy

1. Introduction

Enotek (Shanghai) Robotics Technology Co., Ltd. ("we," "us," or "Enotek") respects and protects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website.

2. Information We Collect

2.1 Information You Provide

When you submit an inquiry form or contact us through our website, we may collect:

• Name
• Company name
• Email address
• Phone number
• Company address
• Product interest information
• Other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Access time and date
• Pages visited
• Referring URL

3. How We Use Your Information

We use the collected information for the following purposes:

• Respond to your inquiries and questions
• Provide product and service information
• Improve our website and services
• Send marketing communications (with your consent)
• Analyze website usage and trends
• Prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who help us operate our website and provide services (e.g., hosting, analytics)
• Business Transfers: In the event of a merger, acquisition, or asset sale
• Legal Requirements: To comply with legal obligations, court orders, or government requests
• Protection of Rights: To protect our rights, property, or safety, and those of our users or the public

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Provide personalized content

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain website features.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include:

• Encrypted transmission (HTTPS/SSL)
• Access controls and authentication
• Regular security audits
• Employee training and confidentiality agreements

However, please note that no method of Internet transmission or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under applicable data protection laws, you may have the following rights:

• Access: Request access to personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your information
• Objection: Object to processing of your personal information
• Portability: Request to receive your data in a structured, commonly used, and machine-readable format

To exercise these rights, please contact us using the information provided at the end of this policy.

9. Children's Privacy

Our website and services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we may have information from a child, please contact us, and we will promptly delete it.

10. International Data Transfers

Your information may be transferred to and stored on servers outside of China. By using our website, you consent to such transfers. We will take appropriate measures to ensure your data is adequately protected during transfer.

11. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be notified through website notices or email. The updated policy will be effective upon posting.

12. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:

• Company Name: Enotek (Shanghai) Robotics Technology Co., Ltd.
• Email: [email protected]
• Address: Shanghai, China